Welcome to The Light Exclusive Villas and Spa
Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.
In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our standards of cleanliness and service.
Allow us to introduce you to some of the measures we have implemented and what to expect at our property regarding changes to amenities, services, and facilities.
We are delighted to welcome you.
The Light Exclusive Villas and Spa commitment for the cleanliness
Click here to watch our safety protocols https://youtu.be/jkgfa91Gp6E
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and villa associates), and wearing face coverings whenever you're in public areas of the villa. We do appreciate your support and understanding.
Social Distancing measures and contactless experiences
Signage throughout our villas to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.
Cleaning protocol & House-keeping services
In keeping with property to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:
- Enhanced Public Space Cleaning:We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, and elevators as well as provided more hand sanitizing stations.
- Personal Protective Equipment (PPE):Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
- Electrostatic Spraying:We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
Property Amenities and Services
- Room Services : Open, based on guest's request
- Breakfast: 08:00 – 11.00, Lunch: 12:00 - 15:30
- Spa: Open, reservation required